{"id":20,"date":"2022-01-05T10:16:07","date_gmt":"2022-01-05T10:16:07","guid":{"rendered":"https:\/\/word-clock.ch\/?page_id=20"},"modified":"2026-03-26T21:24:54","modified_gmt":"2026-03-26T20:24:54","slug":"cancellation-policy-form","status":"publish","type":"page","link":"https:\/\/word-clock.ch\/en\/cancellation-policy-form\/","title":{"rendered":"Warranty &#038; Repairs"},"content":{"rendered":"<p><strong>Manufacturer\u2019s Warranty<\/strong><\/p>\n<p>A manufacturer\u2019s warranty is provided by <strong>build\u2011yours\u202fUG\u202f(haftungsbeschr\u00e4nkt)<\/strong> for <strong>all WordClock\u202fproducts manufactured by\u202fbuild\u2011yours\u202fUG (haftungsbeschr\u00e4nkt) <\/strong>and sold in\u202fSwitzerland<strong> by\u202fBasler\u202fCompany\u202fAG\u202for its authorized Swiss resellers<\/strong><\/p>\n<p>The warranty covers material and manufacturing defects for a period of <strong>24\u202fmonths\u202ffrom\u202fdelivery\u202fto\u202fthe\u202fend\u202fcustomer<\/strong>, unless a longer period is required by law.<\/p>\n<p>In the event of a valid claim, the manufacturer will, at its discretion, either repair or replace the product.<br \/>\nThe cost of repair or replacement is borne by the manufacturer.<\/p>\n<p><strong>Exclusions<\/strong><\/p>\n<p>This warranty does not cover:<br \/>\n&#8211; Damage or failure caused by improper use or installation<br \/>\n&#8211; Damage due to transport, external influences (moisture, impact, heat, etc.) or incorrect voltage<br \/>\n&#8211; Normal wear and tear<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Service within Switzerland<\/strong><\/p>\n<p>As the official distributor, <strong>Basler\u202fCompany\u202fAG<\/strong> handles warranty and service cases <strong>for\u202fproducts purchased through\u202fBasler\u202fCompany\u202fAG\u202for its authorized Swiss resellers<\/strong>.<br \/>\nProducts imported to Switzerland through other channels are excluded from this service.<\/p>\n<p>Customers must provide a proof\u202fof\u202fpurchase\u202f(invoice\u202for\u202fdelivery\u202fnote)\u202fand\u202fa\u202fbrief\u202fdescription\u202fof\u202fthe\u202fdefect.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Contact for warranty and repairs:<\/strong><\/p>\n<p>Basler\u202fCompany\u202fAG<br \/>\nLinerhofstrasse\u202f3<br \/>\n9032\u202fEngelburg,\u202fSwitzerland<br \/>\nEmail: info@word\u2011clock.ch<\/p>\n<p>After verification, repairs or replacements will be carried out in coordination with the manufacturer\u202fbuild\u2011yours\u202fUG (haftungsbeschr\u00e4nkt).<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Statutory Rights<\/strong><\/p>\n<p>This manufacturer\u2019s warranty is in addition to your statutory rights under Swiss\u202flaw (Articles\u202f197\u202fet\u202fseq.\u202fSwiss\u202fCode\u202fof\u202fObligations).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Manufacturer\u2019s Warranty A manufacturer\u2019s warranty is provided by build\u2011yours\u202fUG\u202f(haftungsbeschr\u00e4nkt) for all WordClock\u202fproducts manufactured by\u202fbuild\u2011yours\u202fUG (haftungsbeschr\u00e4nkt) and sold in\u202fSwitzerland by\u202fBasler\u202fCompany\u202fAG\u202for its authorized Swiss resellers The warranty covers material and manufacturing defects [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.0","language":"en","enabled_languages":["de","en"],"languages":{"de":{"title":true,"content":true,"excerpt":false},"en":{"title":true,"content":true,"excerpt":false}}},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Warranty Terms and Conditions \u2013 2-year 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