Privacy Statement

Privacy Policy – Basler Company AG (Switzerland)

Effective 2024 – compliant with the Swiss Federal Data Protection Act (revDSG)

1. Controller

Basler Company AG
Linerhofstrasse 3
9032 Engelburg, Switzerland
Email: info@word‑clock.ch
Phone: +41 79 789 94 68
Represented by: Joachim Basler

This privacy policy explains how Basler Company AG, as the operator of www.word‑clock.ch, handles personal data.

2. General Information

The protection of your personal data is important to us.

We process personal data confidentially and in accordance with applicable Swiss data‑protection law (revDSG) and this privacy policy.

Our website and services are intended exclusively for customers located in Switzerland.

3. Collection and Processing of Personal Data

We collect and process personal data that you voluntarily provide when using our website or services, for example when:

– placing an order through the online shop,
– contacting us by email or phone,
– using the contact form.

Processed data may include: name, address, email address, telephone number, order details, payment information, and communication records.

Data are processed solely for the purpose of handling orders, responding to inquiries, and maintaining customer relationships.

4. Hosting

Our website is hosted by Infomaniak Network SA(Geneva, Switzerland).

Server log files (IP address, browser type, date and time of access) are temporarily stored to ensure technical security and error detection.

All hosting and data storage take place within Switzerland.

5. Cookies

This website uses cookies to enable and improve its functionality.

Only technically necessary and analytical cookies (Google Analytics / Google Ads) are used.

When you first visit the site, a simple cookie notice appears; no separate consent banner is currently implemented.
You may delete or block cookies in your browser at any time, although this may limit some website functions.

6. Web Analytics and Advertising

We use Google Analytics 4 and **Google Ads Conversion Tracking, services of Google LLC (USA) and Google Ireland Ltd.

Google uses cookies to analyze website usage and measure advertising performance.

Data may be transferred to the USA; an adequate level of protection is ensured through standard contractual clauses recognized by Swiss authorities.

Processing is based on our legitimate interest in optimizing and measuring our website and marketing effectiveness.
More information: https://policies.google.com/privacy

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7. Contact Form and Communication

When you contact us via the contact form, email, or phone, we store your details to process the inquiry and for possible follow‑up questions.
These data are not shared with third parties without your consent and are used solely for direct communication with you.

8. Orders and Payment Processing

Personal data provided in the course of an order are used exclusively for contract fulfilment.
Depending on the selected payment method (Vorkasse / bank transfer, credit card, TWINT), the necessary payment details will be transmitted to the relevant payment service provider.

Shipping is carried out by established Swiss logistics partners (e.g. Post CH).
For delivery purposes, we transmit the recipient’s name and address to these service providers.

9. Data Security

We apply appropriate technical and organizational measures to protect your data from loss, misuse, or unauthorized access.

Our website uses SSL / TLS encryption, indicated by “https:” in the address bar.

10. Retention Period

Personal data are retained only for as long as necessary to fulfil the stated purpose or as required by law (e.g. accounting and tax obligations).

11. Rights of Data Subjects

Under Swiss data‑protection law, you have the following rights:

– To obtain information about whether and which data we process,
– To request correction or deletion of your personal data,
– To request restriction or object to processing,
– To request data portability (where technically feasible).

Requests can be addressed to:  info@word‑clock.ch

12. Changes to this Privacy Policy

We may update this policy at any time to reflect legal or technical changes.
The current version published on our website is applicable.

13. Contact

Questions about privacy or data protection may be sent to:

Basler Company AG
Linerhofstrasse 3
9032 Engelburg, Switzerland
Email: info@word‑clock.ch